Frequently asked questions
Costumer Service
sales@naoslux.com
Shipping details
UPS Ground: 3-5 business days
UPS 2nd Day Air : 2 business days
Returns details
We accept exchanges on unworn items within 14 days in the original condition with tags attached. Once we detect the item has been worn we will return the item and refuse to exchange. If the item has not be worn we will pleased to provide you with a gift card equivalent to the original purchase amount, which you can use it for future purchase. Should you require any further assistance regarding our return policy , please do not hesitate to contact our costumer service.